The filter is definitely one of the most important elements within the machine. Be certain that the facility cord is securely plugged right into a functioning energy outlet, and that the machine is turned on using the facility button. Brushroll won't turnUsing brushroll clear pedal on excessive pile rug/carpet• Move unit to naked floor, push reset button. Wherever you live or transfer in Canada, our nationwide community of authorized impartial service corporations offers prompt, skilled repair service. Technicians identify was Jerry and he was very professional always. We will seemingly then schedule a handy appointment time for certainly one of our technicians to come back calmly to your private home. There is no dust bag in the Trilobite, but the filter is always a necessity and ought to be changed each time you empty the dust collector. Dust Cup Filter clogged• Remove and clean filter. No suction at end of nozzle.Full dust cup Nozzle clogged• Empty dust cup. Reduced suction.Full dust cup Nozzle clogged• Empty mud cup. Similar to a mud bag turns into full, so does the filter. Probably the dust filter was not replaced. It collects all dust, even very small dust particles (because of this you also needs to use authentic Electrolux filters).